Simplify internal process
It’s usual when companies applying too many steps for as little as one internal process. This makes a simple task into a complicated and slow process, which will frustrate along the way. In CarrierM8 Services, we keep the whole delivery process simple, quick and efficient.
Create a list of courier service
Depending on the destination and of course with the shortest time to be delivered. CarrierM8 Services always guarantee orders that we took from customers latest time will be reaching on the next day within KL & PJ city areas.
Giving an estimated time of delivery to customers or recipient of their products is always an additional value to your customers. With CarrierM8 Services, we do provide time matching service for our customers, which is contacting the recipient before we sending off the products to them. We can also ask for a preferred time of delivery, so that customers wont reschedule their dailyroutine or become inconvenience waiting for the product. This service that we provide will ensure that your customers are happy and you will be able to cut down on failed delivery costs as well.
Keep your customers informed
The key to a success sale is Communication! After we get your products delivery done, use text message or email to communicate with your customers about the delivery, by following up with a confirmation and a thank you message. Excellent customer satisfaction is an honor that every business wants to receive. Your customers loyalty is originated from how happy they are with your service, they will not only be loyal to you but also become your brand ambassadors and spread the news of the quality of your business.